1. No Refund Policy

<strong>ALL SALES ARE FINAL.</strong> PaceTri operates a strict no-refund policy for all digital training plans. Once you complete your purchase, you will not be eligible for a refund under any circumstances.

2. Digital Product Nature

Our training plans are digital products that are:

• Delivered instantly upon successful payment
• Immediately accessible in your account
• Generated specifically for your assessment data
• Cannot be &quot;returned&quot; like physical goods

3. Why No Refunds?

We maintain a no-refund policy because:

• <strong>Instant Delivery:</strong> You receive immediate access to your personalized training plan
• <strong>AI Generation Costs:</strong> Each plan requires computational resources to generate
• <strong>Digital Nature:</strong> Unlike physical products, digital content cannot be &quot;returned&quot;
• <strong>Low Price Point:</strong> At €1.99, our service is priced affordably for all users
• <strong>Abuse Prevention:</strong> Prevents users from downloading plans and requesting refunds

4. What You Get for €1.99

Your purchase includes:

• Personalized 12-week triathlon training plan
• Detailed workout instructions and progressions
• Weekly insights and coaching tips
• Progress tracking capabilities
• Lifetime access to your purchased plan

5. Before You Purchase

Please ensure you:

• Complete the fitness assessment accurately
• Review your assessment details before payment
• Understand this is a digital training plan, not personal coaching
• Have realistic expectations about the service
• Agree to the no-refund policy

6. Technical Issues

If you experience technical issues accessing your training plan, please contact our support team at support@pacetri.com. We will work to resolve technical problems, but this does not constitute grounds for a refund.

7. Disputes and Chargebacks

<strong>Important:</strong> Initiating a chargeback or dispute with your payment provider for a legitimately delivered digital product may result in:

• Permanent account suspension
• Loss of access to purchased content
• Potential legal action for fraudulent chargebacks

8. Account Termination

If we terminate your account for Terms of Service violations, you will lose access to your training plans and no refund will be provided.

9. Legal Compliance

This no-refund policy complies with applicable laws regarding digital content sales. In jurisdictions where refunds are legally required, the minimum legally required refund period applies.

10. Alternative Solutions

Instead of refunds, we offer:

• Technical support for access issues
• Plan modification guidance via email support
• Educational resources about training plan usage

11. Acceptance of Policy

By completing a purchase on PaceTri, you explicitly acknowledge that you have read, understood, and agree to this no-refund policy. This agreement is binding and enforceable.

12. Contact Information

For questions about this policy (not refund requests):

• Email: support@pacetri.com
• Contact Form: Available on our website