Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as:

  • Account information (email, name)
  • Fitness assessment data (age, weight, height, fitness levels)
  • Training preferences and goals
  • Workout completion data and notes
  • Payment information (processed securely by Stripe)
  • Communication records (support emails)

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our digital training plan service
  • Generate personalized workout recommendations using AI
  • Process payments and send receipts
  • Communicate with you about your account and service
  • Provide customer support
  • Analyze usage patterns to improve our service
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service providers (Stripe for payments, Supabase for data storage, Vercel for hosting)
  • Legal authorities when required by law
  • Business partners in case of merger or acquisition (with notice)

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your payment information is processed securely by Stripe and never stored on our servers. All data is encrypted in transit and at rest.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time by contacting support.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your account and data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Object to processing of your data

7. Cookies and Tracking

We use essential cookies for authentication and service functionality. We do not use tracking cookies for advertising purposes. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our service integrates with:

  • <strong>Stripe:</strong> Payment processing (see Stripe's privacy policy)
  • <strong>Supabase:</strong> Database and authentication services
  • <strong>Vercel:</strong> Website hosting and deployment
  • <strong>xAI:</strong> AI model for training plan generation

These services have their own privacy policies governing their use of your information.

9. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Digital Service Notice

PaceTri is a digital-only service operated online. We do not have physical offices or locations where personal data is processed. All data processing occurs through our secure cloud infrastructure.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our service. Continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

  • Email: privacy@pacetri.com or support@pacetri.com
  • Contact Form: Available on our website

14. Data Protection Officer

For data protection inquiries, you can reach our data protection contact at the email addresses listed above. We are committed to resolving privacy concerns promptly and transparently.